These Terms of Service apply to your access to and use of the Homezia website, including browsing product pages, placing orders, contacting support, and using information provided about kitchen appliances, home appliances, air comfort products, cleaning tools, beverage appliances, and household essentials.

By using the website, you confirm that you understand these terms and agree to follow them. If you do not agree with the terms, you should not use the website or place an order through Homezia.

You may use the Homezia website for lawful personal shopping, product research, order placement, and support communication. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the site in a way that could disrupt the shopping experience for other visitors.

• Do not submit false, misleading, or harmful information through forms or checkout.
• Do not copy, scrape, or republish Homezia content for unauthorized commercial use.
• Do not attempt to bypass checkout, payment, security, or account-related processes.

Homezia aims to present appliance information clearly, including product names, images, descriptions, category details, and routine-focused guidance. Product colors, finishes, scale, and displayed settings may vary based on screen conditions, photography, updates, and available product information.

Please review product descriptions, dimensions, specifications, included items, usage notes, and compatibility details before placing an order. Appliance selection should be based on your space, routine, household needs, and any installation or care requirements shown on the product page.

When placing an order, you are responsible for ensuring that product choices, quantities, billing details, shipping address, contact information, and order totals are accurate before submitting payment. Homezia may contact you if additional order information is needed.

An order confirmation does not guarantee that an order can be fulfilled in every circumstance. If an item becomes unavailable, contains an error, or requires adjustment, Homezia may contact you with the available next steps.

Prices, promotions, product availability, and checkout totals may change without prior notice. The price shown at checkout before payment is the amount you should review before completing an order.

Payment details should only be entered through the checkout process. Homezia will not ask you to send sensitive payment information through regular email or informal messages. If you have a payment question, contact Homezia using the official support details listed on this page.

Homezia shipping time is 3–5 business days. Delivery timing may be affected by address accuracy, carrier activity, product handling, order volume, weather, or other circumstances outside normal store control.

You are responsible for providing a complete and accurate shipping address. For larger kitchen appliances, cleaning appliances, and household tools, please make sure the delivery location can safely receive the order.

If you have a concern about an order, contact Homezia with your order reference, contact information, and a clear description of the issue. Support may request photos, product details, packaging information, or other order information to review the situation.

Return or exchange eligibility may depend on the product condition, timing, order details, and the nature of the request. Appliances and household products should be handled according to any product-specific care, safety, and usage guidance.

Homezia products should be used only as intended and according to the product information, manufacturer guidance, safety notes, and care instructions provided with or alongside the product. This is especially important for cooking appliances, heated tools, electric appliances, air comfort devices, and cleaning equipment.

• Read product guidance before first use.
• Use appliances on suitable surfaces and with appropriate power access.
• Keep products clean, dry, and stored according to their recommended care needs.
• Stop using a product if it appears damaged or unsafe.

The Homezia name, website design, page content, product presentation, images, graphics, written materials, and visual style are provided for the Homezia shopping experience. You may not reproduce, distribute, modify, or use Homezia content for unauthorized commercial purposes without permission.

Homezia may update website content, product information, pricing, policies, page structure, or service details when needed. We aim to keep information clear and useful, but temporary errors, delays, or availability changes may occur.

To the extent permitted by applicable law, Homezia is not responsible for indirect, incidental, or unexpected losses connected to website use, product selection, delivery delays, or service interruptions. Your use of the website and products should remain reasonable, safe, and aligned with product guidance.